The ARX J way
From request
to relief.
A simple, human process behind every convenience request.
How it works
One clear flow. No running around.
We keep the customer experience simple while our sourcing, coordination and delivery teams handle the moving parts behind the scenes.
Submit a request
Tell us what you need, where you need it and when.
We coordinate
Our team connects with a relevant business partner.
Confirm the details
We confirm availability, price and delivery details with you.
Approve and pay
You approve the request. Payment details are handled as agreed.
We assign delivery
A delivery partner is assigned when the order is ready.
You receive it
The item is collected and brought to your location.
The promise
You tell us what matters. We make the next steps easier.
Actual delivery timing depends on product availability, location, traffic, weather, merchant response and other operational factors. We communicate clearly when plans change.
Request
Received through WhatsApp
Sourcing
Partner availability checked
Confirmation
You approve the details
Delivery
Your request is on the move